Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your access to and use of the services provided by Golden Pillars Senior Support. Please read them carefully before using the service.

1. Acceptance of Terms

By accessing or using our site and services, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Golden Pillars Senior Support offers services including daily living assistance, personal care, health monitoring, social activities coordination, transportation assistance, respite care, support navigating government assistance schemes, financial literacy workshops for seniors, home modifications advice, case management, and companionship services.

All services are subject to availability and scheduling and may be modified or discontinued at any time without prior notice.

3. Eligibility

Our services are intended for senior clients who may require support in daily activities or health monitoring. By using this service, you confirm that you meet the eligibility requirements or act with proper authority on behalf of an eligible individual.

4. Use of Services

• Clients agree to provide accurate and complete information as requested to facilitate effective and safe service delivery.
• Clients shall inform us of any changes to personal health or living conditions that may affect service provision.
• All interactions and appointments must comply with applicable laws and respect the dignity and privacy of all parties involved.

5. Payment Terms

Any fees for services rendered will be communicated in advance. Payments must be made according to the agreed schedule. Failure to pay on time may result in suspension or termination of services.

6. Limitation of Liability

While we strive to offer safe and high-quality care, Golden Pillars Senior Support does not accept liability for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law.

7. Privacy and Confidentiality

We respect your privacy and handle all personal data in accordance with applicable privacy laws. Personal information provided will be used solely for the purpose of delivering and improving our services.

8. Intellectual Property

All content, materials, and trademarks on our platform are protected by intellectual property laws. Users may not reproduce, distribute, or create derivative works without explicit permission.

9. Termination

Golden Pillars Senior Support reserves the right to terminate or suspend access to services without prior notice if these Terms are violated or for operational reasons.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the service after changes indicates acceptance of the new terms. We encourage users to review these Terms periodically.

11. Governing Law

These Terms and Conditions are governed by the laws of Singapore. Any disputes arising will be subject to the exclusive jurisdiction of Singaporean courts.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: